Help & Frequently Asked Questions (FAQs)

About NESTA TOYS

Q1. What makes NESTA TOYS different from other baby toy brands?

NESTA TOYS is different because we make toys that care as much about children’s growth as they do about the world they grow up in. Rather than using mass-produced plastic, we craft our toys from natural, child-safe materials like certified wood and soft cotton, making them safer, more durable, and gentler on the environment. Our toys are BIS and ASTM certified, so parents can trust the quality, while kids enjoy playful designs that spark learning, imagination, and growth.

Q2. When was NESTA TOYS founded?

NESTA TOYS PRIVATE LIMITED was founded in 2022 with a vision to create toys that are safe, sustainable, and designed to inspire learning and development for children aged 0–10.

Q3. Who is the founder of NESTA TOYS?

Neha Makdey, the Founder and CEO of NESTA TOYS, is an IIM Trichy alumnus with over 11 years of experience in consulting, marketing, and business operations. She was inspired to start NESTA TOYS through her son’s early development journey.

Safety & Quality

Q4. Are NESTA TOYS safe for newborns and toddlers?

Yes, NESTA TOYS products are BIS (India) and ASTM (International) certified, making them completely safe for infants and toddlers. They are free from harmful chemicals, BPA, and sharp edges, so parents can have peace of mind while children play and explore.

Q5. What materials are used to make NESTA TOYS products?

We use:

• Natural wood with smooth finishes
• 100% cotton fabrics for dolls and plush toys
• Non-toxic, water-based paints and dyes
• Recyclable, child-safe components

Q6. Do NESTA TOYS follow international safety standards?

Absolutely. NESTA TOYS product goes through thorough testing to meet BIS and ASTM standards, ensuring it meets the highest international safety benchmarks.

Q7. Are your toys eco-friendly and sustainable?

Yes, sustainability is at the core of NESTA TOYS. From choosing natural materials to eco-friendly packaging, we minimize plastic use and create toys that are durable, safe for children, and kind to the planet.

Q8. How does NESTA TOYS ensure durability and quality testing?

Every toy undergoes testing for strength, bite resistance, drop safety, and overall durability. This ensures they can handle rough play while staying safe, fun, and engaging for children.

Child Development & Learning

Q9. What age groups are NESTA TOYS suitable for?

NESTA TOYS are thoughtfully created to grow with your child through every stage of learning and play:

1. 0–2 years: Crafted from safe, natural materials—because little ones love to explore with their mouths. Our soft dolls, rattles, and sensory toys gently nurture touch, sound, and motor development.
2. 2–6 years: Montessori-inspired wooden toys, puzzles, and pretend play sets encourage curiosity, imagination, and hands-on learning through everyday play.
3. 6+ years: Engaging robotics kits, STEM toys, and coding platforms inspire creativity, problem-solving, and a love for innovation as kids grow.

Q10. Can NESTA TOYS help with child development and learning?

Yes, every NESTA TOYS product is thoughtfully designed around early learning milestones. They help children develop motor skills, problem-solving abilities, creativity, cognitive skills, and independence, all through fun and engaging play.

Q11. Are NESTA TOYS recommended by therapists or educators?

Yes, NESTA TOYS are trusted by child psychologists, child development experts, therapists, and Montessori educators for their proven role in supporting emotional, sensory, and cognitive growth. Many preschools and learning centers also include our toys in their curriculum to promote holistic early development.

Q12. Does NESTA TOYS design toys for special needs or developmental growth?

We create sensory-friendly and skill-based toys that help children with fine motor, language, and social development, making them suitable for diverse learning needs.

Shopping & Gifting

Q13. Does NESTA TOYS offer bulk buying options for schools, preschools, or daycare centers?

Yes, we provide bulk and wholesale options with curated learning kits for educational institutions.

Q14. Can NESTA TOYS be customized or personalized?

At the moment, NESTA TOYS does not offer product customization or personalization. We focus on making ready-to-use, safe, and thoughtfully designed toys that support children’s learning and development at every stage. Each toy is carefully crafted and rigorously tested to ensure consistent quality and safety, which is why we do not offer alterations or customization for individual pieces.

Q.15 Where can I buy NESTA TOYS online?

Our products are available on:

• Nestatoys.in : Official store with the full product range and exclusive launches.
• Amazon.in : Available with One-Day Delivery and nationwide shipping across India.
• Firstcry.com : Curated collection for babies and toddlers, delivered conveniently to your doorstep.
• Blinkit : Instant 10-minute delivery for quick toy needs and surprise playtime moments.
• Swiggy Instamart : Fast, last-minute delivery, perfect for gifting or spontaneous learning fun.
• Amazon.com : Now shipping internationally for our global customers.

Q16. Do you deliver across India and internationally?

Yes, we deliver pan-India and ship internationally to selected countries.

Q17. Do you provide discounts on wholesale or large quantity orders?

Yes. Schools, preschools, corporate gifting, and bulk orders qualify for special pricing.

Orders & Support

Q18. What is the return and replacement policy for NESTA TOYS?

We have a 7-day return or replacement policy for manufacturing defects or damaged deliveries.

Q19. Does NESTA TOYS provide product warranty?

Yes. Select products come with a limited warranty for manufacturing defects.

Q20. How can I track my NESTA TOYS order?

Once shipped, you will receive a tracking ID via email and SMS. You can also check order status directly on our website.

Q21. How can I contact NESTA TOYS customer support?

You can reach us via:

• Email: info@nestatoys.in
• Call us: +91 9701987812

Q22. Can I collaborate with NESTA TOYS for partnerships or bulk orders?

Yes, we welcome collaborations with schools, preschools, corporates, and retailers. For bulk orders or partnership inquiries, you can connect with us directly via email (info@nestatoys.in) or call our customer support team.

Packaging

Q23. Do you use eco-friendly or sustainable packaging materials?

Yes, sustainability is at the core of NESTA TOYS, and that extends to our packaging as well. Our packaging is made using mostly recyclable cardboard and biodegradable paper fillers, with no single-use plastic — keeping it safe for children and gentle on the environment. Each package is carefully designed to be child-safe, easy to handle, and environmentally friendly. Our goal is not only to protect the toy inside but also to minimize waste and encourage parents to reuse or recycle the materials.

Q24. Are the toys gift-wrapped or available in gift-ready packaging?

Most of our toys are shipped in beautiful, gift-ready boxes so that parents don’t have to worry about extra wrapping. The boxes are sturdy, safe, and feature bright, child-friendly designs that make unboxing a fun and exciting experience. They make perfect gifts for special occasions like birthdays, baby showers, festivals, or any memorable milestone. With NESTA TOYS, your gift feels complete the moment it arrives.

Q25. Can I request special packaging according to the occasion?

At present, NESTA TOYS does not provide special or customized packaging for specific occasions. All NESTA TOYS are packed in standard eco-friendly, gift-ready boxes, making them perfect for birthdays, baby showers, or simply as a thoughtful everyday gift. This helps us maintain consistency, sustainability, and timely delivery for all customers.

Q26. Is packaging different for bulk or wholesale school orders?

Yes. For schools, preschools, and daycare centers, toys are carefully packed in grouped educational sets that include teacher or parent guides for structured learning. Rather than sending multiple small boxes, we use efficient packaging designed for classroom use, making it easy to distribute toys to children while minimizing waste. This approach saves both time and resources, while staying aligned with our sustainable philosophy.

Q27. Are toys individually packed or grouped in sets for larger orders?

It depends on the order type. For individual retail orders, each toy is packed separately in its own gift-ready box. For bulk, wholesale, or curated learning kit orders, toys are grouped together in larger cartons or bundled sets for easier handling and distribution. We ensure everything remains organized, safe in transit, and plastic-free, while still being convenient for both personal and institutional buyers.